fall between the roots-1

Frequently Asked Questions

What is printable wall art?

Printable wall art is a digital file of an art print that you can purchase and then print out on your own printer or at a local or online print shop. You get to choose the size and aspect ratio that fits your frame the best.

What's an aspect ratio?

It's just the relationship between the width and height of a rectangle. Prints are offered in different aspect ratios, so you can choose the one that fits your frame the best. 

When can I access my printables?

As soon as you checkout, just click on the "Download Files" button to get to the page where you can download your printables. You can also access from the email sent to you right away.

Can I print my files multiple times?

Definitely! You can print them as many times as you want for your personal use. Please note that it must not be resold, shared, or used for any kind of commercial purpose.

Where can I print my new art?

You can do it from your home printer, take it to a local print shop, or upload it to an online printing service.

Will I receive the framed art in the product image?

Nothing will be sent to you physically. The frame in the product image is for reference.

What's a .zip file?

A .zip is a collection of files that have been compressed into one for easy transfer and storage. To open the file, double click on it and let your computer do its thing. On most computer systems like Windows and Mac, you don't need extra software to open .zip files.

What is your return policy?

Since its digital, all sales are final and cannot be returned.